Privacy
Policy
Last updated: October 19, 2026
1. Who we are
This Privacy Policy explains how Mascot BPO ("Mascot", "we", "us") collects, uses and protects personal information when you visit mascotbpo.com, contact us or use our trucking support services. You can reach us at hello@mascotbpo.com.
2. Information we collect
We collect information you give us, such as your name, company name, email address, phone number, MC or DOT number, fleet size and the contents of your messages. When you become a client we may also receive business documents such as rate confirmations, bills of lading, proof of delivery, invoices and compliance documents.
Our web server may automatically record technical information such as your IP address, browser type and the pages you visit, for security and to keep the site working.
3. How we use information
- To reply to your enquiries and provide the services you request.
- To book loads, prepare invoices and organize documents on your behalf.
- To protect our website against spam and abuse.
- To meet our legal obligations.
We do not sell your personal information.
4. Sharing
We share information only as needed to deliver our services, for example with brokers, shippers or factoring companies you work with, with service providers who host our website and email, or when required by law.
5. Cookies
This website does not use advertising or tracking cookies. If that changes, we will update this policy.
6. Data retention
We keep personal information only for as long as needed for the purposes described here, including legal, accounting and record-keeping requirements.
7. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your choices and rights
You can ask us to access, correct or delete your personal information, or to stop contacting you, by emailing hello@mascotbpo.com. Depending on where you live, you may have additional rights under applicable law.
9. Children
Our services are for businesses and are not directed to children under 16. We do not knowingly collect their information.
10. Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.