MascotBPO

Dispatch,
done properly.

Mascot BPO is a business process outsourcing team. We bring our experience in back office processes and customer support to US trucking.

Overhead view of rows of semi-trucks and trailers parked in a freight yard

Who we are

Desk work is
our trade.

We specialize in managing customer care and back office processes. Our trucking services apply that discipline to the jobs that keep owner-operators off the road: finding and booking loads, negotiating rates, invoicing, paperwork and compliance documents.

We handle time-critical work while keeping your information confidential. We work with partners on long-term relationships, because when your business does well, so do we.

Dispatcher with a headset working at a computer in an office

Principles

How we show up.

You stay in control

Nothing is booked without your approval.

Confidential

Your rates, brokers and documents stay private.

Organized

Clear records you can find when you need them.

Long-term

We want to grow with your fleet, not churn through it.

Red Kenworth T680 semi-truck pulling a dry van down an open highway

Who we serve

Owner-operators
and small fleets.

From a single truck on a new authority to a fleet of ten, we fit around the way you already run.

Get started

Let's talk about your trucks.

Tell us about your equipment, your lanes and where you need help. A real person replies by email.

  • You approve every load before it is booked
  • Use one service or combine all three
  • Email-first, with clear written records