24/7/365 OMNI CHANNEL

24/7/365 OMNI CHANNEL

Omni Channel

Mascot has the ability to respond to any type of contact that a customer may choose to come through at any time they would like to. We manage voice, chat, email, in-app support, and all social media platforms. In addition, we work with any customer specific in-house application to support your customers. We have the flexibility to adapt all our processes to work with your systems.

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